Mega Universal Capital Solutions is located at Donholm Service & Trade Centre, Outer-Ring Road, PO BOX 46558-00100 Nairobi. Tell/Whatsapp 0704642042 registered under company number C.1/2023. We specialize in providing microloans to small businesses that face challenges securing financing from traditional lenders.

We collect personal information from you through various means, including:

• Completing forms on our website, such as registration, contact, or callback forms. We do not request sensitive personal or financial information through these forms.
• Subscribing to receive updates and news about our organization or services through our website or events.
• Applying for a loan directly or through a cluster/group. This information may include your name, email, phone number, addresses, tenant or homeowner status, employment details, income, bankruptcy history (if applicable), purpose of the loan, financial commitments, and more.
• Corresponding with us via phone, SMS, email, website, or social media. We ask you to disclose only as much information as is necessary to provide you with our products or services or to submit a question/suggestion /comment in relation to our site or our services or products.
• Submitting job applications, which may include your CV, cover letter, name, address, email, and phone number. CVs should include information relevant to your employment history and education (degrees obtained, places worked, positions held, relevant awards, and so forth). We ask that you do not disclose sensitive personal information (e.g. gender, height, weight, medical information, religion, philosophical or political beliefs and financial data) in your application.
• Providing goods or services as a supplier, which may include contact details and billing information.

When you use our services, we may obtain the following categories of personal data from other sources:

• Name, email address, and phone number.
• Information related to your business, such as trading stage, loan amount sought, credit history, and location.
• CCTV footages, Information regarding previous loan applications with other financial institutions
• Miscellaneous information relevant to your loan requests.

We collect information from various sources, including:

• Directly from you.
• Your bank or mobile money statements.
• Financial institutions and business advisors who refer you to us.
• Other websites (e.g., social media sites) with your consent.

We collect and process your data for the following purposes:

• Fulfilling agreements and providing loan services.
• Setting up contact records/database.
• Managing supplier relationships.
• Collaborating on projects.
• Recruitment purposes.
• Administering, improving, and securing our website.
• Sending information about our products and services (with your consent).
• Measuring advertising effectiveness.
• Making recommendations to you and other users.
• CCTV monitoring for office security.

We process your data based on:

• Public interest or official authority.
• Contractual obligations.
• Legal obligations.
• Your consent (e.g., for marketing).

We may share your personal data with:

• Selected third parties such as suppliers and contractors.
• Financial partners.
• Credit reference bureaus.
• Statement crunching organizations
• Audit firms
• Legal firms
• Debt collectors
• External credit assessors.
• Entities required by law.
• Marketing agencies (with your consent).

Please note that financial partners and external credit assessors have their own privacy policies.

We retain your information only for as long as necessary for the specific purpose. For detailed retention periods, refer to our Data Protection Policy.

Your personal data may be hosted outside Kenya, subject to appropriate data protection measures.

You have the following rights:

• Access to your personal data.
• Rectification of inaccurate data.
• Object to processing for specific purposes.
• Data portability.
• Request a restriction on processing.

You can withdraw consent for processing at any time. You can also lodge complaints with the Data Protection Commissioner in Kenya.

Our privacy policy may change, and we will post updated versions on our website. We will notify you of material changes in advance.

If you have any questions or concerns regarding your data privacy, please contact our Data Protection Contact, Manuel Mwangangi, at:

• Phone: 0784043437
• Email: privacy@megaucs.co.ke
• Post: Mega Universal Capital Solutions, PO Box 46558-00100 GPO, Nairobi Kenya

Your privacy matters to us, and we are committed to protecting your personal information.